Customer Success Story
Turkcell Builds 400-Gbps Network for Fixed, Mobile, and Digital Services
Turkcell transformed its business to meet growing digital demand and support Turkey’s national agenda to offer the best digital services and customer experiences. To prepare for the coming wave of 5G and digital innovation, Turkcell upgraded its core and mobile edge networks with Juniper routing.
from mobile service provider to digital operator
revenue growth in 2020
million subscribers served
IP core and 5G-ready edge network for ongoing innovation
Transforming from a mobile service provider into a digital operator
Turkcell wanted to transform from a mobile service provider into a digital operator, providing not only voice, data, and TV to nearly 37 million subscribers, but also offering in-demand digital services such as streaming media, gaming, messaging, and payments.
Business services, including data center, public and private cloud, and enterprise network services, share the same transport network, and must perform at the highest levels of reliability, security, and service assurance.
Turkcell set out to move its IP core network to 400 Gbps and prepare its mobile edge IP network for 5G. It also needed to act swiftly to meet the sudden increased demand for digital services at the start of the pandemic.
A 400-Gbps core network and 5G-ready mobile edge
Turkcell deployed Juniper Networks® PTX10016 Packet Transport Router and Juniper Networks MX100016 and MX10008 Universal Routing Platforms for the IP core and mobile edge networks. Juniper Advisory and Professional Services supported the migration with expert deployment assistance and onsite engineering support.
Ready for the next wave of innovation
Turkcell’s transformation to an innovative digital operator is complete, and it is ready to drive the next wave of growth.
An elegant transport network delivers messaging, music, TV, content, and cloud services, enabling Turkcell to compete effectively with over-the-top (OTT) providers by offering a superior quality of service and differentiating its brand with effective security and ease of payment. Business services perform at the highest level.
Digital transformation has proven a successful strategy. In 2020, Turkcell saw 18% year-over-year revenue growth. With a focus on innovation, its NetPromoter score, which measures customer satisfaction, is more than twice its nearest competitor.
Published May 2021