Customer Success Story
AI-driven networking keeps students learning in Northeastern Utah in challenging times
Poor Wi-Fi was a simmering frustration at the public schools in Northeastern Utah. “Teachers don’t call when they have problems with the network,” says Mark Houtz, who leads network engineering for Northeastern Utah Educational Services (NUES), which oversees technology for nine school districts and five charter schools in rural Utah.
Since Houtz discovered Juniper® Wireless Services driven by Mist AI™, teachers no longer learn to live with bad Wi-Fi.
6597 students in 6 school districts rely on Juniper wired, wireless, and security
40% reduction time troubleshooting
1-2 fewer days
1-2 fewer days per week visiting schools to troubleshoot the network
Nine school districts free up IT resources with AI-driven networking
In Northeastern Utah, schools safely reopened and students and teachers have reliable access to digital learning.
One clear advantage is streamlined IT operations. IT managers at school sites can focus on educational technology to foster learning, instead of troubleshooting infrastructure.
An AI-driven network also means less heavy lifting for network engineering. One school had persistent connectivity problems due to RF interference. “The smarts of Juniper wireless handle the radio resource management,” Houtz says.
An AI-driven network or a trusted relationship with Juniper isn’t visible to thousands of students, but what is clear is their critical thinking and academic achievement supported by educational technology.
Published April 2021