Customer Success Story
Macquarie Telecom Changes the Service Experience
Macquarie Telecom customers know to expect a different experience. The company’s “SoUnTelco” philosophy means putting customers first, treating them like family, and helping them succeed. A customer-first orientation has changed the customer experience for telecom, data center, and cloud services. Macquarie Telecom deployed Juniper networking from core to edge, creating the foundation of innovation and simplifying network operations.
Business Challenge
Disruption, innovation, and delighting customers have been successful strategy. Macquarie Telecom’s Net Promoter Score, a measure of customer satisfaction, is the highest in Australia. With an innovative network providing the foundation for in-demand services, Macquarie Telecom can give customers more to rave about.
The Products
The SDN-enabled MX10003 Universal Routing Platform is built for space and power constrained environments. It is also a carrier-grade, multiservice platform with extensive automation capabilities enabling operators to meet ever expanding bandwidth, subscriber and service demands. The MX10003 Universal Routing Platform delivers 2.4 Tbps of system capacity in a 3 RU unit and supports 144 x 10 GbE or 24 x 100GbE interfaces in a single chassis.
The SDN-enabled MX480 Universal Routing Platform offers unprecedented scale for service provider and cloud applications, enabling the delivery of advanced business and residential multi-service edge services. The MX480 Universal Routing Platform delivers 7.5 Tbps of system capacity that supports inline MACsec without performance penalties for 10/40/100 GbE interfaces. It is also a carrier-grade platform with extensive automation capabilities.
The SDN-enabled MX240 Universal Routing Platform delivers unprecedented scale for advanced business and residential multi-service edge applications and services requiring power and space efficiency. The MX240 Universal Routing Platform has 3 Tbps of capacity in a 5 RU, 3 slot chassis, and delivers inline MACsec without performance penalties on 10 GbE, 40 GbE and 100 GbE interfaces.