Customer Success Story
Illinois Wesleyan University pivots to AI-driven Juniper Mist Wi-Fi to support flexible learning
When the coronavirus pandemic moved students from in-person classes to dorm room Zoom sessions, Illinois Wesleyan’s aging wireless network struggled under the heavier performance demands. The university responded quickly, adding the Juniper® Series of High-Performance Access Points in every dorm room, all driven by Mist AI™.
BYOD and Wi-Fi performance earn highest marks from students
Students quickly noticed how easy it was to connect their phones, laptops, gaming devices, and smart TVs after a simple registration. Poor Wi-Fi no longer bubbles up as a student retention and recruitment issue.
Trouble tickets have fallen even as the number of connected devices doubled. An AI-driven Juniper Mist network simplifies troubleshooting and speeds problem remediation.
Illinois Wesleyan is exploring innovative network services, such as COVID-19 tracking and wayfinding, and plans to expand Wi-Fi outdoors to athletic facilities. The university has just scratched the surface of what it can do to support students, faculty, and the school’s mission for educational excellence.
Published April 2021