To recycle eligible Juniper products, log in to your Juniper Customer Care account and open a case. Please follow the instructions to fill out a case form. If you do not have a Juniper user account, call Juniper Customer Care to initiate your recycling request.

After you submit the form, our Customer Care team will email you a pickup request form to fill out. Juniper’s ISO-certified supplier, AER Worldwide, will contact you to arrange pickup.

Engineer: We champion eco-design through materials innovation, recyclability and energy efficiency. We design for interoperability, modularity, repair and refurbishment.

Manufacture: We partner with suppliers who demonstrate commitment to the environment, return byproducts to the ecosystem and use waste as a resource.

Use: We make products to last, with flexibility and interoperability. We’re lowering the total cost of ownership by improving energy efficiency, reducing operating expenses and offering cloud-based solutions and leasing models where possible.

Repair: We offer warranties and support to extend product life, and our modular designs make it easy to dismantle and repair products, rather than replacing them.

Refurbish: When demand shifts, we make sure those products can still be put to good use. Our Juniper Certified Pre-Owned Program enables customers to extend the life of their existing Juniper architecture using end-of-life hardware products with manufacturer support and warranty.

Recycle: We design products to be easily dismantled and we label our parts to encourage recycling. For those parts that can no longer be used, our recycling partner promotes reuse and recycling, keeping data security top-of-mind throughout. Materials can efficiently reenter the commodity loop.